Guidelines for Returning Products Quickly and Easily
We want you to be completely satisfied with your purchase. If for any reason you need to return a product, please review our return policy below.
Product Condition
- Eligible products: Returns are accepted only for new products.
- Condition requirements: Products must be unused, in their original packaging, and in the same condition as received.
Return Window
- Time frame: Returns must be initiated within 21 days of the delivery date.
- Late returns: Products returned after 21 days will not be accepted.
Method & Fees
- Return method: Returns must be made at a designated drop-off location. Detailed instructions will be provided when you initiate your return.
- Restocking fees: No fees will be charged for eligible returns.
Refunds
- Processing time: Once your return is received and inspected, refunds will be processed within 7 days.
- Refund method: Refunds will be issued to the original payment method used for the purchase.
How to Initiate a Return
- Contact our customer service team to request a return.
- Receive your return authorization and drop-off location details.
- Ship or drop off the product at the specified location.
- Receive your refund within 7 days of product inspection.
Note: Returns that do not meet the above criteria may be refused or partially refunded.
